Privacy Policy

1. Introduction
We at Timelumo are committed to protecting your privacy and handling your information in a transparent and responsible way. This Privacy Policy outlines how we collect, use, and safeguard personal information when you use our website. Our approach is designed to ensure that your experience with our chatbot remains clear and respectful of your rights. By using our site, you agree to the practices described in this policy.

2. Information We Collect
We may collect limited personal information such as your name and email address if you choose to contact us via our form. In addition, we may gather non-identifiable technical data like browser type, time of visit, and referring pages. This helps us understand how visitors use our site and improve their experience. We do not associate this technical data with individual identities.

3. How We Use Your Information
The information you provide is used solely for responding to inquiries and improving communication. We do not use personal data for profiling or targeting purposes. Any data collected helps us ensure that the chatbot and website function efficiently. We strive to process and store only what is necessary for these goals.

4. Use of Cookies
Our website uses basic cookies to ensure functionality and measure anonymous usage statistics. These cookies help us recognize how visitors interact with the site without identifying any individuals. Users can control cookie preferences through their browser settings. Refusing cookies may limit some usability features but will not prevent general access.

5. Data Retention and Storage
Personal data provided through the contact form is retained only as long as necessary to address your inquiry. We do not store your information indefinitely or without purpose. All data is stored on secure systems with limited access. Once your message has been addressed, we delete the data unless a legitimate reason exists to retain it longer.

6. Data Sharing and Disclosure
We do not sell, lease, or exchange your personal data with third parties. Your information is used exclusively within our internal team to handle your request. In rare cases, we may be required to disclose information due to legal obligations. Such disclosures are handled with care and only when necessary.

7. Your Rights and Choices
You have the right to request access to the personal data we hold about you. You may also ask us to correct or delete your data at any time. To exercise your rights, please contact us using the details below. We will respond in a timely and transparent manner.

8. Changes to This Policy
This policy may be updated periodically to reflect changes in law or our internal practices. Each version will include a clear revision date. We recommend reviewing this page from time to time to stay informed. Your continued use of the site confirms your agreement with the latest version.

Contact Information:
Email: [email protected]
Phone: +1 206-754-8979
Address: 562 Occidental Ave S, Seattle, WA 98104, USA
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM PST